Frequently asked questions.

We're focused on Central and West London — including Fulham, Chelsea, Kensington, Hammersmith, Wandsworth, Putney, Battersea and Chiswick — on South-West London, including Wimbledon, Richmond, Kingston upon Thames and Barnes, and on Croydon and the surrounding South London areas. We also work elsewhere within our published service area. Use the postcode checker on the homepage to confirm your property, or see our Areas page.

We're a multi-trade property maintenance service covering plumbing, painting & decorating, carpentry & joinery, flooring, furniture assembly, wall mounting & fixtures, electrical services and general property maintenance. See the Services page for common jobs under each trade.

Often, yes. Because we cover a range of trades ourselves, a mixed list of small jobs — a leaking tap, a loose door, a TV to mount — can usually be handled in a single visit rather than needing a different contractor for each one.

Yes — photos help us understand the job before we even arrive, and can make it possible to give an initial price from the description alone for straightforward work. You can attach photos directly to the quote form, or send them via WhatsApp.

Yes. We work with landlords, letting agents, property managers, estate agents and short-let or property owners who need a reliable maintenance contact across multiple trades. See our Property Professionals page for more detail.

This depends on the job — for many repairs and installations we can supply standard materials and fixings, and for larger or specified jobs we're happy to discuss what's needed when we agree the work with you.

Yes. Straightforward jobs can often be priced from a description and photos alone, but more complex work may need a site visit before we can confirm scope and price — we'll always tell you which applies before agreeing anything.

We keep our work within the appropriate scope for a multi-trade property maintenance service. If a job needs a specialist — for example, work requiring a qualified, certified electrician or gas engineer — we'll tell you clearly rather than take it on ourselves.

Use the quote form on this site, message us on WhatsApp or call. Send a description of the job, your postcode and, if you can, a few photos — the more detail you give, the more accurately we can tell you whether we can quote from your message or need to see the job first.

Yes — we agree what the work involves and what it will cost with you before work begins, so you're not left guessing.

Yes — small jobs are a large part of what we do. A single repair is fine, and so is a list of several: sending the full list lets us deal with more of it in one visit.

We carry out basic, like-for-like electrical work such as light fittings, switches and sockets, within an appropriate scope. New circuits, consumer unit work and rewiring need a qualified, certified electrician — we'll tell you so rather than take it on ourselves.